Returns & Exchanges
At ColourYourEyes.com, we want you to love your new look; if you are not completely satisfied, you can return unopened and unworn contact lenses within 30 days of delivery.
Verify Eligibility
Ensure your lens vials or blister packs are unopened, sealed, and in their original packaging to qualify for a full refund or exchange.
Request a Return Authorization
Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) and the designated return shipping address.
Securely Package the Items
Place the items in a sturdy box with protective padding to prevent damage during transit, as we cannot credit products that arrive crushed or broken.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing